Lyla Blanc

Cancellations & Returns

Q Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described.
Q What are the checks done by Lylablanc while accepting (picking up) a return product from the customer?
Q What is Lylablanc's Friendly Returns policy?
Q What is Lylablanc's Replacement Guarantee?
Q Where can I find the Return Policy?
Q When are returns not possible?
Q Do I have to return the free gift when I return a product?
Q Can I return part of my order?
Q I have requested a replacement, when will I get it?
Q I've still not received the refund to my bank account. Why?
Q What is the pickup process? Why have I been asked to ship the item?
Q I have changed my mind and would like to retain the product. What do I do?
Q When are Refunds provided?
Q How do I cancel an order?
Q How long will it take to process my cancellation request?
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